Items purchased from the Scratch 'N' Dent & New Stuff this weekend may have longer processing times for shipping / pick up ~ thanks for your patience!

Waxed Wills Jacket

• I recently found out about your Wills Jacket, how do I order one?

As of December 2021, we changed over our ordering system for the Waxed Wills Jacket. There are two ways to buy a jacket:

Pre-order: jacket deposits are available for purchase in groups based on their delivery date (example: first group is 'G1 - March 2022 Delivery'). There are set quantities for each group, determined by our current production capacity. It is guaranteed we will meet or exceed these delivery dates. This option is for tan jackets only.

(Note: when you order you are placing a deposit. There will be an additional final payment, which will be sent when your jacket is nearing completion. You can find more details on the process on the Waxed Wills Jacket product page.)

In Stock: **we are still working to get up to speed before offering 'in stock' jackets.**

Additional inventory of jackets will be made each month, outside of the pre-orders, available as a finished product. These will be in different colors and/or materials as 'special edition' jackets, limited to the sizes and quantities we are able to make. These will only be available on a first come first serve basis, not for pre-order. The quantity will be based on how many extra we can make per month after the allotted pre-orders have been taken care of.


• Is it too late to order?

Nope! Our new system makes it so you can always purchase a jacket deposit. We know that production wait time currently is... erm a little daunting at the moment. But we are always working on improving / speeding up our production capacity. 


• Can I pre-order a different color than tan? Where did black go?

With our new system, the pre-orders will only be for tan jackets (throwing it back to the original Wills in the early days of Ship John). For production reasons we have decided to removed black as a continuous option, but it may make an appearance as a special edition color. We will be making extra jackets each month, as we can, in different colors so keep your eyes peeled for those.


• Is there a wait list I can sign up for?

No, we have never had a wait list nor do we plan on having one. To be transparent, there is high amount of interest around this jacket and the wait list would grow too long to really be useful. 


• But I like really, really want it… I can pay right now!

We appreciate your interest, truly! We have put a lot of thought into how to do the ordering for the Wills Jacket. We are just still in a sweet n’ sour spot of a high demand with a limited production capacity for the jacket. Again, just trying to keep things as fair as possible and we have decided this is the best system currently.


• I plan on ordering a jacket or I got an order in but am unsure of sizing, help!

Body measurements (around the chest, length of arms, etc.) are a good start to find what jacket you may need, but it is best to compare garment measurements. This is because you want to find the correct fit, which could be based on preference ~ you may want a more trim silhouette, or extra room for layering. We recommend measuring a jacket you own and love the fit of, that ideally is a comparable style or material weight to the Wills.

Providing your weight and height are not great for determining size, since every body is built and proportioned differently, and again may come down to individual fit preference. Take measurements!


• What if my arms are freakishly long / short / I have other sizing concerns?

First, your body is perfect no matter what. Second, fear not! We have an option for custom measurements, within some reason. We ask a $50 fee since the jacket will have to be cut / handled differently within our production line. Please email us as we can talk further details. Customization does not include changes to the design of the jacket, such as adding / swapping / removing pockets, labels, snaps, material type, etc. Please note that custom Wills Jackets are non-refundable or exchangeable.